Privacy Policy

Welcome to CoolURL ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service available at coolurl.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our URL shortening service
• Analytics: To provide click statistics and usage analytics for your shortened URLs
• Security: To detect, prevent, and address technical issues and security threats
• Communication: To respond to your inquiries and provide customer support
• Legal Compliance: To comply with applicable laws and regulations
• Service Improvement: To understand usage patterns and improve our Service

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Safety and Security: We may share information to protect the rights, property, or safety of CoolURL, our users, or others
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
• Consent: We may share information with your explicit consent

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us remember your preferences and improve our Service.

You have the following rights regarding your personal information:

To exercise any of these rights, please contact us at privacy@coolurl.com.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Shortened URLs: Stored indefinitely unless deleted by user or for legal reasons
• Click Analytics: Retained for up to 2 years for statistical purposes
• Contact Information: Retained for up to 3 years after last contact
• Technical Logs: Retained for up to 90 days for security and troubleshooting

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of such changes.